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PPI Claims – Frequently Asked Questions

What if I can’t remember who my lenders were?
Don’t worry we can arrange a Credit Report for you which will reveal who you had loans with and when. We will then write to these lenders and request copies of your agreements.
Do I need copies of my original documents?
Original documents are not necessary. PPI Expert will write to your lender and request a copy.
What type of claims will you take?
PPI Expert will claim for all Loans, Credit Cards, Credit Agreements or Mortgages

How much do you charge?
PPI Expert works on a No win – No Fee basis. This means that you pay absolutely nothing unless you win.

If we are successful we charge 30% plus VAT on the total amount paid out by your lenders.

Can I claim on a loan which has already been paid off?
Yes. In a few cases our team have reclaimed PPI as far back as far as the 1990’s. There is really no limit how far back you can claim.

How long will it take?
The average amount of time from your initial contact varies depending on the lender however it should takes between 8 – 12 weeks for us to hear back from your lender. If we do not get a satisfactory conclusion the case may be referred to the Financial Ombusman which could add several more months to the process.

Please note: PPI Expert does not get paid until you do therefore it is in our favour to get as much compensation back for you as quickly as possible.

How much will I get?
PPI was anything between 15% to 30% on top of your monthly payments. PPI Expert also look to claim back any interest you would have paid on the PPI portion, PLUS a statutory 8% interest on top of your refund.

To start your PPI claim call 0141 375 0313 today or complete our PPI Enquiry Form and a member of our PPI team will call you right back.

We open Monday – Friday: 08:30 – 19:00 – Saturday: 09:30 – 15:00


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